Support
Need help with a purchase, download, or product question?
Download Help
Need help accessing your files? We can help with download links, product access, or opening your kit after purchase.
Refund Questions
If something is not right, contact support within 30 days and we’ll review your request fairly.
Product & License Questions
Need help understanding what’s included or how you can use a kit? Contact us and we’ll help clarify.
Refund Policy
Because our kits are digital downloads, refunds are reviewed case by case. If something is not right with your purchase, contact support within 30 days and we’ll review your request fairly. Refunds may be approved for duplicate orders, delivery problems, missing files, corrupted files, or products that are materially different from the description.
Licensing & Usage
Every product includes a clear license outlining how you can use it — Personal, Commercial..You’ll find the license on every product page, and it’s automatically emailed to you after purchase.
Frequently Asked Questions
How do I download my products?
Your download links appear after checkout and are also sent by email. If you lose your link, contact support and we’ll help resend it.
What if my download isn’t working?
If a file is corrupted, missing, or not opening correctly, contact us and we’ll help provide access or send a corrected file when needed.
Do you offer refunds?
Because our kits are digital products, refunds are reviewed case by case. If something is not right, contact us within 30 days and we’ll review your request fairly..
What license comes with my purchase?
Each product page will explain how that specific kit can be used. Some kits may be for personal business use, while others may allow client or commercial use. Please check the product page before purchasing.
Can I use your products for client work?
Only if the product page says client or commercial use is included. If you’re unsure, contact support before using a kit for client work.